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Under Sink Filtration System Integrated Dual Carbon Waterdrop TSC-W
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99

* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

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No Worries Guarantee

Thanks for shopping at Waterdrop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.


Cancellation


If you wish to cancel an order, please contact our customer service team


If you contact us within 24 hours of purchase:

We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.

If the package is already shipped, we will issue a prepaid label and return your payment after we have received the package from you.


If you contact us after 24 hours of purchase:

You need to bear the return fee if the package is already shipped (depends on our system, not the order status).

The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.

We will return your payment after we have received the package from you.


There are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you do not have to worry unnecessarily about your order.


Return Policy


We accept return reasons including defective, no longer needed, change mind, not as described, etc.


If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee. We will cover the return postage for return requests regarding quality issue.


Once you received a damaged / incorrect item and you want to file a claim, please email

service@waterdropfilter.com

together with your order information and the picture of the damaged / incorrect product. We are eager to help.


If you would like to return a product, please follow the next guidelines:


Step 1: contact the customer service team before return a product, we will reply you with return tips within 24 hours.

How to contact:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: prepare package after you get confirmation from customer service team, please be noted the following requirements:

• The order number needs to be included in the package. You can print out the order detail page or leave a note in the package.

• The package needs to come back with the original receipt of the purchase.

• The product has to be in the packaging we sent in the first place.

• The product has to be damage-free (not applicable for defective products), damage on the product will void the refund.


Step 3: Please contact our customer service and send your return tracking number. We will track the package, and refund your money within 5 working days after we receive and check the package .


Return Window


We offer a 30-day return guarantee. Warranty will begin from the date the product is received. If a product grows defective during the warranty period due to a quality issue rather than your own breakage or misuse, we can accept a return, provide free repair service, or issue a new replacement.


Return address:


Ecolife Technologies, Inc.

17910 Ajax Circle

City of Industry, CA 91748

United States

Tel: 888-352-3558


Refund Policy


After receiving your request or your packages, it may take up 1-7 business days to refund your money. (Unfortunately, due to current situations and the COVID-19, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.)


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Under Sink Filtration System Integrated Dual Carbon Waterdrop TSC-W

  • WD-TSC-W, Smart Filter Life Reminder, 0.5 Micron Filtration, USA Tech
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$285.00
30% OFF CODE: BF30
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Valid date: November 21 - December 4 PST.
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Key Feature

  • [Effectively Filtration] This undersink filtration system was tested against NSF standards, effectively adsorbs most of chlorine. And reduces other contaminants like lead, mercury, fluoride, arsenic, odor. This system is not designed for TDS removal.
  • [Smart Filter Life Indicator] The smart indicating system allows you to check the working mode at a glance.
  • [Money Save Design] The battery-driven filtration system does not require an undersink electricity supply and produces prime-quality purified water with zero waste-water.
  • [Advanced Integrated Waterway] The integrated waterway to prevent water leakage, which allows you to replace the filters without cutting off the water supply.
  • [DIY Installation & 3-Second Filter Replacement] This undersink dual carbon filtration system can be installed completely in less than 30 minutes.
  • [Compare] Click here to compare our undersink filtration systems.

Under Sink Filtration System Integrated Dual Carbon Waterdrop TSC-W

$285.00
Sticky Image

Under Sink Filtration System Integrated Dual Carbon Waterdrop TSC-W

$285.00 
Model number
WD-TSC-W / WD-TSC-B
Replacement filter
WD-TSPP / WD-TSCS / WD-TSCT
Product dimensions
14.81” * 4.68” * 13.97”
Operating temperature
5-38℃ / 41-100℉
Included components
System housing×1
PP filter×1
CS filter×1
CT filter×1
Faucet×1 set
1/4” PE tubing×1
3/8” PE tubing×1
3/8”-1/2” feed water adapter×1 set
Lock clip×4
Teflon tape×1
AA battery×3 
Usage environment
Indoor use only
Power specification
 4.5V
down

Show More

Waterdrop Integrated DC Filtration System is an advanced intelligent water purification system, which achieves great filtration performance. Aside from the pre-sediment filter for large impurity removal, the carbon block filters effectively adsorb 99% of chlorine, lead, taste and odor, and other harmful heavy metals, significantly improving the taste of water. The innovative filter design allows under sink water purifier to reduce contaminants while improving the taste of drinking water, providing healthier and safer water for you and your loved ones. Unlike other water purification systems that generate a lot of waste water, this under sink water filtration system produces prime-quality purified water with zero waste water. The drinking water filter system does not require an undersink electricity supply, which means you do not have to worry about your power supply under the kitchen cabinet. Therefore, you can drink clean and safe purified water even in emergencies like a power blackout.
>PP/CS/CT Filter Life Indicator
PP/CS/CT Filter Life Indicator
  • Real-time filter status indicating system
Filter Reset Button
  • Touch to reset after filter replacement
Power Indicator
  • Learn when to replace the battery
PP Filter
  • Effectively reduces large impurities
CS Filter
  • Reduces chlorine, taste and odor
CT Filter
  • Reduces up to 99% chlorine and creates excellent-tasting water
Premium filtration performance
  • The carbon block filters can effectively adsorb 99% of chlorine, taste and odor, lead, and other harmful heavy metals. Aside from the PP filter for large impurity removal, the other carbon block filter significantly improves the taste of water, ensuring safe, delicious drinking water.
Premium filtration performance
Advanced integrated waterway
Advanced integrated waterway
  • The under sink water filter system has a cutting-edge integrated waterway to prevent water leakage. This allows you to replace the filters without cutting off the water supply, thereby giving you a safe and secure water purification experience. The system produces prime-quality purified water with zero waste water.
Smart indicating system
  • By changing color, the electronic indicators on the front panel will notify you when it’s time to replace the filters. This ensures that you have safe, clean, and healthy purified water all day long!
Smart indicating system
Extended filter life
Extended filter life
  • The advanced filter design allows the filters to perform with an extend service life up to
    12 months
    , which reduces the frequency of future filter replacements and saves on maintenance costs.
Easy installation
  • This under sink water filtration system is an advanced intelligent water purification system. Designed for home DIY, the system can be completely installed in approximately
    30 minutes
    . In just
    3 seconds
    , the filter can be changed with a single twist-pull.
Easy installation
Less undersink space
Less undersink space
More space for storage
  • The compact design saves more undersink space and brings more storage room for storage. Water is filtered and delivered immediately.
Enjoy crisp water,enjoy a healthy life
Best-tasting waterGood-tasting
water
taste and odorSuperior
performance
fluorideBudget
friendly
aluminumMeets your
water needs
Enjoy crisp water,enjoy a healthy life

TSU Ultrafiltration System

TSC Filtration System

G3 RO Filtration System
Replacement Filters TSPP/TSUF/TSCT TSPP/TSCS/TSCT N1CF/N2RO/N3CB
Micron Rating 0.01μm 0.5μm 0.0001μm
Removable Substances Most of chlorine, taste and odor, lead, fluoride, heavy metals, VOCs and much more Most of chlorine, odor, lead, mercury, fluoride, arsenic Most contaminants including fluoride, TDS, limescale, bacteria, viruses and heavy metals
Gallons Per Minute 0.6 GPM 0.6 GPM 0.27 GPM
Upgrade Filter Material Ultra-Filtration membrane × Reverse osmosis (RO) membrane
Reduce TDS × × √
Dedicated Faucet Ordinary faucet Ordinary faucet Smart faucet
What are the differences between Waterdrop and other brands of under-sink water filtration systems?
Waterdrop Other brands
Smart filter life reminder ✔ ✖
Filter replacement 3 seconds 3 minutes
Micron rating 0.5 1-5
Integrated waterway ✔ ✖
What is the rated input water pressure of the 3-stage under sink filtration system?
The input water pressure is rated for 14.5-87 psi / 0.1-0.6 MPa.
What is the feed water temperature of this undersink filtration system?
The feed water temperature of this 3-stage under sink filtration system is 41-100℉ / 5-38℃.
How to install the undersink dual carbon filtration system?
Step 1: Install the feed water adapter.
Step 2: Install the faucet.
Step 3: Install the batteries and place the system.
Step 4: Connect tubing.
Step 5: Start up the system.
You can get a detailed instruction and a user manual on the product page.
What size and quality tubing does this dual carbon filtration system need? 1/4 or 3/8"?
The tubing for undersink installation is included in the package.
The inlet tubing is 3/8" and the outlet 1/4". We use food-grade PE tubing to ensure water taste and safety.
How to drill a hole for the faucet of this undersink dual carbon filtration system?
Please confirm if there is an existing hole available to install the faucet. If not, please drill a hole in accordance with the following steps. It's highly recommended to watch the YouTube video "How to Drill Faucet Holes" for a better understanding of the process. There is also a sticker for your reference to drilling the hole. Remember to wear safety glasses to protect your eyes while drilling the faucet hole.
Step 1: Choose a diamond drill bit for granite, and a carbide drill bit for stainless steel. Do not use a hammer drill on natural stone, glass, or ceramic.
Step 2: Glue the sticker on your sink or countertop, and drill a hole referring to the sticker hole size (1%").
Step 3: Make an indent with a center punch on a stainless-steel sink before drilling to help guide the bit.
Step 4: Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly on the bit until you break through the surface.
Step 5: Start at the lowest speed, and hold the drill straight with firm pressure to prevent the bit from walking on the counter.
Step 6: Once you break through the surface, swirl the drill a little to apply pressure in a circle evenly.
How often do I need to change the under sink carbon filters?
The PP filter has a 6-month lifespan; the CS filter has a 12-month lifespan; the CT filter has a 12-month lifespan (This may vary based on water conditions). The system has smart filter life indicators on the panel that will remind you to replace the filter.
Does the undersink dual carbon filtration system produce waste-water?
Unlike other water filtration systems that generate a lot of waste-water, this dual carbon filtration system produces prime-quality purified water with zero waste-water.
Does the dual carbon filtration system require a wall plug?
The system does not require an electricity supply, which means you do not have to worry about your power supply under the kitchen cabinet. Therefore, you can drink clean and safe purified water even in emergencies like a power blackout.
Why less water flows out from my faucet?
Please check the filter life indicator. If the filter has expired, replace it immediately.
The water inlet pressure is abnormal. The normal water inlet pressure is 14.5-87psi, please check the water inlet pressure and use the filter after the pressure is normal. If the water inlet pressure is too low for a long period of time, install a booster pump before use.
The water inlet and outlet valves are not fully opened. Please check the cold water valve, feed water adapter, and faucet to ensure that they are fully opened.
The filter is blocked. If the water quality is poor, the filter may become blocked after being used for a certain period of time. It will need to be replaced. If using well water as the source, please make sure the feed water has been through a pre-filtration system, otherwise, large particles in well water will clog the filter easily and shorten filter life.
The inlet water tubing or outlet water tubing is bent. Please check and straighten out the inlet and outlet water tubing.
Why the filtered water of Waterdrop undersink dual carbon filtration system tastes weird?
The filters have expired. Please check the filter life indicators. Replace the filters immediately if they have expired.
If you haven't used the system in a long time, turn on the faucet and flush it for a while before drinking.
The filters are installed in the wrong order. The numbers of the filters should be the same as those on the system housing. Please verify that the filters are in the correct order.
Why the indicators of the dual carbon filtration system do not work?
The indicators are in an energy-saving mode in normal use. You must press any filter reset button to start the indicators and check them.
The batteries are not installed and the electric circuit is not connected. Please refer to the instructions to install the batteries again.
The battery voltage is insufficient. In this case, the batteries will need to be replaced.
The display cable is not plugged in. Please contact Waterdrop customer service.
What are the differences between this ultrafiltration system(WD-TSU) and the dual carbon system(WD-TSC)?
The main difference between TSC and TSU are:
Filtration accuracy: TSU 0.01μm / TSC 0.5μm
Different filter: TSC: 3 filters, PP+CS+CT / TSU: 3 filters, PP+UF+CT
The TSU can reduce the bacteria from the source water while the TSC cannot.
Can I use the Waterdrop UF filter on this undersink dual carbon filtration system?
You could not use UF filter in this TSC system. Because the logic and setting between the smart filter life reminder in TSC and TSU are different, therefore the installation of the UF replacement filter to TSC will affect your judgment of the filter's service life. We do not recommend this.
If you want to have an ultrafiltration function, please choose our TSU ultrafiltration system.
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