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Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
$5.99 |
Express Shipping |
2-5 Business Days |
$12.99 |
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* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and cantakelonger than expected date due to invalid address, customs clearance procedures or other causes.
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The products can be delivered to the most of states in America except American Samoa, Micronesia, Guam, MarshallIslands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
We are sorry that the international shipping service is not supported for the time being.
There are three different carriers to make sure your products arrive to you on time.
There are United Parcel Service ( UPS ), United States Postal Service ( USPS ) and Fedex.
We have multiple warehouses in the United States and will arrange shipments nearby.
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Thanks for shopping at Waterdrop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.
If you want to cancel the order before the item is shipped, please contact our service team, you will get the refund after our service team receives your request. (This may take up 1-3 days, thanks for your patience and understanding.)
If you want to cancel the order after it has been generated within 24 hours and the item has been shipped, we could offer you a free return label and you will get the refund after we receive the item back. Once you want to cancel the order after it has been generated for more than 24 hours and shipped, you need to bear the extra return fee. The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.
If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee.
If you would like to return a product, please follow the next guidelines:
The package needs to come
back with the original receipt of the purchase.
The product has to be in the packaging we sent in the
first place.
The product has to be damage-free (not applicable for defective products), damage on the
product will void the refund.
The return address: 17910 E Ajax Circle, City of Industry, CA 91748.
Once you received a damaged / incorrect item and you want to file a claim, please email service@waterdropfilter.com together with your order information and the picture of the damaged / incorrect product. We are eager to help.
Also, there are times when we may not have the product(s) that you choose in-stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you do not have to worry unnecessarily about your order. If you have purchased via online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
After receiving your request or your packages, it may take up 1-7 business days to refund your money. (Unfortunately, due to current situations and the COVID-19, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.)
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WD-UB-42-UM-V003
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Key Feature
Model number
WD-10UB
WD-15UB
WD-17UB
Product dimensions
WD-10UB: 3.6"*3.85"*12.3"
WD-15UB: 3.6"*3.85"*16.7"
WD-17UB: 3.6"*3.85"*19.1"
Replacement filter
WD-RF10/15/17
Operating temperature
2-38℃/35-100℉
Materials
System cover: BPA-free plastic
Faucet: metal
Filter: Polyester membrane Activated carbon block KDF
Item weight
WD-10UB: 3.74 lb
WD-15UB: 4.07 lb
WD-17UB: 4.64 lb
Color
Black
Included components
Waterdrop Undersink Water Filtration System ×1
1/4" PE tubing ×1
SS 304 faucet and connect fitting ×1
3/8"- 1/2" Convertor set and feed water adapter ×1
Teflon tape ×1
UA Undersink Filtration System |
UB Undersink Filtration System |
UB-UF Ultra-Filtration System |
UC Undersink Filtration System |
|
| Situation | Undersink/RV/Bathroom | Undersink/RV/Bathroom | Undersink/RV/Bathroom | Refrigerator/Icemaker/RV |
|---|---|---|---|---|
| Upgrade Filter Material | × | × | Adding 0.01 micron ultrafiltration membrane | × |
| Removable Substances | Chlorine, heavy metals, chemical pollutants, sediment and other large particles | Chlorine, heavy metals, chemical pollutants, sediment and other large particles | Contaminants larger than 0.01 μm, Chlorine, Taste and Odor, Sediment, Rust, Heavy Metals | Chlorine, heavy metals, chemical pollutants, sediment and other large particles |
| Filtration Capacity | 8000/16000/19000 Gallons | 8000/16000/19000 Gallons | 8000/16000/19000 Gallons | 8000/16000/19000 Gallons |
| Gallons Per Minute | 0.75 GPM | 0.75 GPM | 0.75 GPM | 0.75 GPM |
| Reduce TDS | No | No | No | No |
| Retain Beneficial minerals | √ | √ | √ | √ |
| Dedicated Faucet | × | √ | √ | × |
I am beyond pleased. I wasn't sure if my smelly water could be fixed, because a Britta filter didn't do the trick. This filter did it, and now my water tastes great. Install was easy, especially because I have some background with plumbing. If you don't have any experience with plumbing, or just connecting appliances to water, you should still be able to do this if you follow the instructions. I'm pleased with the look and feel of the faucet as well. I expected it to be silvered plastic, but it's actually metal.
The biggest hassle of this kit is the disconnecting of your water hose and splicing in the adapter but it was still easy. Everything else is just cutting and connecting the micro lines.
Only down side was my kit has no instructions but I've done these before so it wasn't a big deal for me.
You will find 2 tiny blue clips in a bag shaped like a horseshoe. These snap onto the female part of the micro lines to lock them into place and prevent the line from accidentally popping out and making a mess.
I let the water run for ten minutes and turned off. Then I turned on for ten minutes about 10 hours later. This is carbon inside so the first flush is to get out any carbon particles and some of the air in filter. The second time was for same purpose but the carbon has air molecules that get released after soaking for some time. You'll notice a lot of tiny air bubbles after flushes. The next morning I turned it on and water was crystal clear and tasted great( better than our town water by leaps and bounds!). I would recommend to anyone with municipal water that has smelly, tinted, and chlorinated water. The life span of the filter makes it very cost efficient. Very happy with purchase.
