A: Please check the indicator to determine whether it’s time to change the filter cartridge. If yes, replace the cartridge immediately. If not, try the following steps to solve the problem:
Remove and shake the filter to shift the granules inside.
- Remove the filter. Flush it under running water for about 30 seconds to remove the blockage in the filter’s exit point.
- After flushing, shake the filter horizontally. Then return the filter to the pitcher.