Do all ZeroWater pitchers use same filter?
Yes, all ZeroWater pitchers and dispensers use the same standard size filter.
When should I replace my ZeroWater filter?
It’s recommended to change the ZeroWater replacement filter once a month, although this may vary depending on your household water consumption and the amount of impurities in your water.
How do I replace my ZeroWater filter?
It’s easy to change the ZeroWater filter cartridge, using the owner’s manual as a guide. Start by removing the old filter. Take out the ZeroWater filter replacement by Waterdrop from the package. Tightly thread the cartridge on the adapter and run water through the filter for a few seconds.
Does ZeroWater pitcher filter need to be refrigerated?
It should be kept in a cool, dry place until you're ready to use it.
Does ZeroWater purifier filter remove chlorine?
Yes, Waterdrop ZR-017 replacement pitcher water filter uses high-grade filtration media – a combination of activated carbon particles and ion exchange resin. This helps to remove a wide range of impurities including chlorine, suspended solids, sand, rust, taste, and odor.
Why does the water filtered by my ZeroWater filter taste like lemon?
The ZeroWater purifier filter might have reached its maximum service life. You should replace your filter immediately to avoid a fishy or acidic taste.
How do I clean my Pur pitcher filter?
Is ZeroWater reverse osmosis?
The ZeroWater filter pitcher is not a RO system, since it has no RO membrane. Instead, it uses activated carbon and ion-exchanged resin to remove contaminants from your water. If you are interested in reverse osmosis system, please click here to explore more.
Why does my ZeroWater purifier take so long to fill?
Your jug water filter might be clogged or the maximum service life is reached.
How do you unclog a ZeroWater pitcher filter?
There are two ways to unclog your filter:
1.Remove the filter and shake vigorously in the upright position; or
2.Remove the filter and let the water run through it for about 30 seconds.
Does this filter fit the ZD-010 10-cup water pitcher jug?
Yes. Our water filters are designed as replacements for ZeroWater filter pitcher.
Does this filter work with 23-cup ZD-018 dispenser?
Yes, ZeroWater filter replacement works on most products, including both the 23-cup dispenser or the regular pitcher.
Do you have to soak the pitcher filter before installation?
ZeroWater purifier filter replacement does not need to be soaked. However, it is a good idea to let water run through it for a few seconds to ensure your water is clear.
Is this filter dishwasher safe?
We will not recommend you use this filter with your dishwasher.
What can I do with an old pitcher purifier?
We recommend that you safely dispose of the old ZeroWater filter replacement.
The Waterdrop WD-ZR-017 is compatible with following model numbers:
ZR-001, ZR-003, ZR-004, ZR-006, ZR-008, ZR-012, ZR-017, ZR-600 and more.
*The following claims have not been tested and certified by NSF: compatibility claims.
The above statement is accordance with the NSF General Policy 25. Please note the certification information is only applicable to Waterdrop, not representing other brands on this page.
**The above brands do not source or sponsor the water filter. The manufacturers' names and model numbers have been used for reference purposes only.
The manufacturer is HongKong Ecoaqua Co., Limited. Made in P.R.C