- [All-in-One Water Dispenser for Your Home] This hot and cold water dispenser is ideal for families seeking convenient access to water at different temperatures. It has been certified against NSF 372 for lead-free materials and has passed the SGS testing. Here is the perfect solution to your healthy water needs.
- [6-stage Filtration] The 0.0001 μm RO membrane in this hot and cold water dispenser is highly efficient in reducing over 1,000 impurities, including PFAS, fluoride, lead, chromium, arsenic, iron, radium, calcium, nitrate, chloride, and large particles. The UV-LED light system also effectively sterilizes the double water tanks, always guaranteeing clean and healthy water. Note: This data is from a third-party lab.
- [Flexible Temperature Options] Equipped with a high-quality cooling compressor found in refrigerators, this water dispenser can deliver cold water as low as 41℉. Its temperature adjustment range of 41℉-203℉ also makes it an excellent choice for making tea, coffee, or other beverages. There are five standard cup volumes and six preset temperatures to choose from to cater to your water needs and preferences, including options for ice-cold, room temperature, 113℉, 140℉, 185℉, and 203℉.
- [OLED Smart Display Screen] This hot and cold water dispenser provides a user-friendly experience by displaying water quality, volume, temperature, and filter life at a glance, thanks to its smart touch keys and LED screen. The convenient user experience also includes a night mode, an off-home mode, and an altitude mode. The night mode is the ideal low-noise and energy-efficient operational mode for homes or offices.
- [Plug-and-play, Installation-free Design] Installing this hot & cold water dispenser requires no drilling or plumbing. Just power it on, and it's ready to use. You can place it in the kitchen, office, bedroom, living room, or any other indoor space. The high pure-to-drain ratio of 2:1 makes it a water saver, and the separate feed water and wastewater design ensures efficient purification and prevents repeated filtration. This ultimately prolongs the lifespan of the RO membrane.
- [Safe and Reliable] The countertop water dispenser has a three-color ambient light setup that indicates different water temperatures, denoting the operational temperature always, even at night. There is also a child lock function that effectively prevents accidental operation by children and potential safety hazards like scalding.
Shipping rates and delivery estimates
Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
$5.99(Free on order over $200) |
Express Shipping |
2-5 Business Days |
$12.99 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Handling Time:
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping areas
The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
International shipping
We are sorry that the international shipping service is not supported for the time being.
Shipping Carriers
We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.
Delivery Time Exceeded
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Note: We don't accept requests to specify a certain carrier to deliver the package.
Shipping origin
The package will be shipped from one of our US warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!
Sales Tax
The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.
Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.
Order Cancellations:
If you wish to cancel an order, please contact our customer service team.
1. If you contact us within 24 hours of purchase:
Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.
2. If you contact us after 24 hours of purchase:
- In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
- The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
- We will process your refund after receiving the package.
30-day Risk-free Return Policy:
- You are eligible to return any item* within 30 days of receipt.
- All returned items must be disassembled and repackaged as they were originally received.
- The 30-day risk-free return policy applies to all item*.
- No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
- Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.
Return after 30 Days of Receipt:
- You may still return any item after 30 days of receipt.
- In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
- All returned items must be disassembled and repackaged as they were originally received.
- A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.
1-year Warranty:
Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.
If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.
For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.
Exchange Policy:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.
2. Non-Quality Issues:
If you wish to exchange a product for non-quality-related reasons, please note the following:
- The product must be within 30 days of purchase and unused.
- The product must be returned in its original packaging, along with the original purchase receipt.
- You will be responsible for the re-shipping costs.
- Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.
How to Return a Product?
If you would like to return a product, please follow these guidelines:
Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.
How to contact us:
Email: service@waterdropfilter.com
Toll-free Tel: (888)-352-3558
Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:
- Include the order number in the package. You can print out the order detail page or leave a note inside the package.
- Ensure the package contains the original receipt of purchase.
- Return the product in the original packaging we provided.
- The product must be damage-free (this does not apply to defective products, as damage will void the refund).
Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.
General Information for All Returns:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.
2. Non-Quality Issues:
- You are responsible for shipping the products to the return address provided.
- Returned items will undergo inspection before issuing a refund.
- Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
- We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
- Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
- All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.
Return Address:
Ecolife Technologies, Inc.
1951 S Lynx Pl,
Ontario, CA 91761
United States
Tel: 888-352-3558
Price Match Policy:
At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.
Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.
Waterdrop Reverse Osmosis Hot Cold Water Dispenser, A1
Guaranteed Safe Checkout
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Key Feature
-
Related Blog
- How to Get Rid of PFAS Chemicals in Water
- Recently, the chemical and manufacturing corporation, 3M, has reached a significant settlement of $10.3 billion with various cities and towns in the United States. The settlement is in response to claims made by these municipalities that 3M contaminated their drinking water with so-called forever chemicals known as PFAS. These harmful substances are commonly used in a wide range of products, including firefighting foam and nonstick coatings.
Shipping rates and delivery estimates
Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
$5.99(Free on order over $200) |
Express Shipping |
2-5 Business Days |
$12.99 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Handling Time:
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping areas
The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
International shipping
We are sorry that the international shipping service is not supported for the time being.
Shipping Carriers
We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.
Delivery Time Exceeded
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Note: We don't accept requests to specify a certain carrier to deliver the package.
Shipping origin
The package will be shipped from one of our US warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!
Sales Tax
The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.
Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.
Order Cancellations:
If you wish to cancel an order, please contact our customer service team.
1. If you contact us within 24 hours of purchase:
Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.
2. If you contact us after 24 hours of purchase:
- In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
- The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
- We will process your refund after receiving the package.
30-day Risk-free Return Policy:
- You are eligible to return any item* within 30 days of receipt.
- All returned items must be disassembled and repackaged as they were originally received.
- The 30-day risk-free return policy applies to all item*.
- No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
- Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.
Return after 30 Days of Receipt:
- You may still return any item after 30 days of receipt.
- In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
- All returned items must be disassembled and repackaged as they were originally received.
- A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.
1-year Warranty:
Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.
If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.
For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.
Exchange Policy:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.
2. Non-Quality Issues:
If you wish to exchange a product for non-quality-related reasons, please note the following:
- The product must be within 30 days of purchase and unused.
- The product must be returned in its original packaging, along with the original purchase receipt.
- You will be responsible for the re-shipping costs.
- Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.
How to Return a Product?
If you would like to return a product, please follow these guidelines:
Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.
How to contact us:
Email: service@waterdropfilter.com
Toll-free Tel: (888)-352-3558
Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:
- Include the order number in the package. You can print out the order detail page or leave a note inside the package.
- Ensure the package contains the original receipt of purchase.
- Return the product in the original packaging we provided.
- The product must be damage-free (this does not apply to defective products, as damage will void the refund).
Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.
General Information for All Returns:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.
2. Non-Quality Issues:
- You are responsible for shipping the products to the return address provided.
- Returned items will undergo inspection before issuing a refund.
- Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
- We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
- Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
- All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.
Return Address:
Ecolife Technologies, Inc.
1951 S Lynx Pl,
Ontario, CA 91761
United States
Tel: 888-352-3558
Price Match Policy:
At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.
Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.
- Dispensing 2 cups of clean water results in just 1 cup of wastewater, leading to improved water saving and benefits for the planet.
- This hot and cold water dispenser features a 3-color ambient light for clear temperature indication, even at night. Its smart design adds more fun to your daily life.
- The filters are designed for easy replacement, allowing you to do it yourself without any hassle. Keep your water clean and fresh with minimal effort.