How do you know when to change the filter?
When the filter life indicator flashes red and buzzes, it means the filter
needs to be replaced. The countertop water filter can filter up to 200 gallons of water. It is
recommended to replace the filter in time to ensure the best water purification experience.
Is it difficult to reset the filter?
Replacing the filter on this countertop water dispenser is very
1. Take out the water pumping unit, and put a water container under the water pumping
2. Push the filter inwards, pinch buckles on two sides tightly and take out the filter;
Remove the outer package of a new filter, and take away the paperboard on the surface;
4. Align the
buckles of the filter to notches of the water pumping unit, and insert the new filter. When you hear a
slight click sound, it means the new filter is installed in place.
5. Hold the water dispensing key
for 3 seconds to complete filter resetting. Then, the filter life indicator will turn blue.
the filter is reset, it is highly recommended you run water for at least 3-4 minutes before use.
Is the water that comes out of it cold or is it room temperature?
The water in this countertop water dispenser is at room temperature,
depending on how hot or cold you keep your home and the room it is in.
When should I charge this product? How long does a single charge last?
1. When the power indicator flashes a red light, it indicates that the
battery power of this electric water dispenser is low.
2. Please charge the system by inserting a
5V/2A USB cable into the charging port on the side surface of the water pumping unit. (Note: Please use
a 5V/2A power adapter plug to charge it. If the charging current is smaller than 2A, the charging time
will be prolonged accordingly. The expected charging time may last 4-5 hours, and this system can be
used while being charged.)
3. When the power indicator remains solid green, it indicates that
charging has been completed.
Can I use it while plugged in?
You can use the device when it is plugged in. It is recommended that you
use a 5V 2A adapter that complies with voltage and safety standards to power the device.
Why won't my product start?
If the water filter dispenser has been left unused in the fridge for a
long period of time, the internal components may enter a low temperature protection state, causing a
delay in starting. Please allow it to return to room temperature before attempting to use it again. If
you have any further questions or concerns, please contact us.